Frequently Asked Questions

The VETRO Acrylic Picture Framing System

What sizes are available in the Vetro art frame?

All Vetro frames are built to your exact specifications. Log into our custom frame configurator and design your custom Vetro frame right online. If you experience any problems with the configurator or have questions about sizing please feel free to give us a call.

Should I order a Quick-Mount or a Traditional Stand-Off Vetro frame?

Both Versions of our Vetro frame use the same high quality architectural stand-off hardware and look the same from the front view, they are just attached to the wall differently.

The Vetro Quick-Mount version has the look of a standoff system but allows for easier mounting and media changes due to the unique hanging bracket that allows for the frame to be quickly mounted and removed from the wall.

The Traditional Stand-Off version is slightly harder to hang and is not quite as easy to change images but is a great option when the items you need to frame are transparent or of a unique size which would make hiding the rear mounting bracket of the Quick-Mount version impossible or difficult.

Do you offer Volume Discounts?

Yes, for large commercial projects, Contact us and we will prepare a discounted quote for you with your respective volume discount applied.

What comes included with my Vetro acrylic picture frame?

Every frame comes with all the necessary architectural mounting hardware to hang your Vetro frame.

Can I mount and hang The Vetro frame myself?

Yes, Every frame comes with easy to understand directions and can be hung with just a few simple tools. You can download our framing and hanging directions directly from the Vetro product page.

What thickness of acrylic do you use in the Vetro art frame?

You can choose from several different acrylic combinations and thicknesses. We recommend our Elite Model, which uses 1/4” frame grade acrylic for both the front and back pieces of the Vetro art frame. We also offer Select (1/4” front & 1/8” back) and Economy (1/8” front & back) for projects that are on a tighter budget.

*Please note that large frames with 1/8” acrylic tend to flex which can cause spacing between the front and back pieces of acrylic. We recommend Elite thickness when ordering large frames.

Is the Vetro art frame archival?

Museum grade materials and custom acrylic mats are available upon request. The custom cut and polished transparent mats may be inserted in between the two solid layers of acrylic to keep the top layer of acrylic from touching your artwork. However, due to the frameless design all acrylic sandwich style frames will allow small amount of dust to enter the framing system over time.

What about the quality and durability?

All of our Vetro art frames are hand-made here in the USA and have exceptionally finished edges. Acrylic is great in that it does not break and is lighter than glass, however it does scratch and must be handled with care. Never use glass cleaner on any acrylic product. We recommend using a specialty acrylic cleaner and polish like Brillianize. (May be purchased from us upon request)

Vetro frames are custom made to order and cannot be returned.